My background: former SharpSpring partner and marketing automation consultant. I’m now Director of Revenue at Net-Results, where SharpSpring is one of our competitors.
So, here’s my take on SharpSpring alternatives:
SharpSpring seems to fit nicely into the SMB space. In my experience it’s a solution that tends to be popular with folks coming off of HubSpot: it does a lot of things that HubSpot does and it’s a fair bit cheaper. You can get quite a few things done on it.
The most common problems with SharpSpring are ones that you’ll see throughout the industry. The company is heavily focused on growing fast (and succeeding). That inevitably means the development focus is on big features, and less on making the core platform better. My own experience has been that SharpSpring can be buggy and unstable. Other complaints were that support could be better – rapid hiring of new support reps ultimately hurts the quality of said reps.
So, alternatives. If you want a less complicated system, have a look at ActiveCampaign. Does a bunch for the price.
If you need more power (deeper lead scoring and segmentation capabilities, CRM integrations, user roles) then our very own Net-Results could be a very good option for you. We tend to work with slightly larger companies than what’s typical for SharpSpring, so if you’re in the mid-market and need a platform – have a gander.